From sales to customer service operations, we’ve helped over 400 clients improve, implement and manage their customer data more effectively since 1996. We couldn’t list them all here. But we have highlighted a few to show you how we’ve tailored specific solutions that helped clients increase productivity and business.

Click on the logos to see the case studies then call us at 877-947-2489

ACT! 2007 Premium

St. Luke's Regional Medical Center of Idaho converted existing ACT! 6.0 databases for improved communication between departments on behalf of physicians, their practice staff, and ultimately hundreds of thousands of patients.

back to top ^

ACT! Classic (version 6 and earlier)

Zip City created a customized database that allowed for more effective data collection and sales management, as well as an easy-to-use synchronization process for remote users of the 235-member team of the The Washington Post's Advertising Sales Unit.

Dale Carnegie Training increased productivity and streamlined processes for the sales team by networking existing ACT! software and merging seven different stand-alone databases. Additionally, Zip City integrated the ACT! system with other business tools, including WinFax, eFax, Lotus Notes, and Microsoft Word.

Syvan Learning Systems enabled the marketing team to track its lead generation efforts against sales data. In addition, the customized system integrated and simplified critical components of the sales process to expedite the data entry process for its busy sales force.

Zip City conducted an intensive needs analysis with The Urban Institute that led to a customized ACT! solution that centralized data from several different sources with powerful sorting, tracking and reporting tools.

Optelecom transitioned from an existing Goldmine database to ACT! for smoother process automation and synchronization between users. In addition, the ACT! system was configured to integrate with the company’s new quoting system.

back to top ^